Track Your Order

To see the progress of your delivery, please enter the order information found in your shipping confirmation email.

You can also log into your account to track your delivery.

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Connect With FLEX Support

Our dedicated Customer Service Team is here for you. Reach out via chat, phone, or email and you'll be in touch with a real person ready to assist with any inquiries or issues.

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Corporate Address 860 E Coco Plum Circle, Plantation, FL 33324, USA.

Customer Service


Q: How is FLEX™ different from home brewing systems like Keurig?

FLEX™ sets itself apart with its ultra-portability, designed to fit the active lifestyle of its users. Unlike home brewing systems like Keurig that require a power source and are stationary, FLEX's design is as compact as a standard 24 oz beverage can, making it easy to carry and use anywhere, anytime—no power needed. While Keurig is great for home or office, FLEX™ is ideal for on-the-go use, offering a wide range of beverages from coffee and tea to supplements and flavored drinks, all with an eco-conscious footprint.

Q: How simple is it to cancel my FLEX™ AUTO-REFILL subscription?

Cancelling your FLEX™ AUTO-REFILL subscription is straightforward and hassle-free. You can cancel at any time through your online account dashboard or by contacting our Customer Support team, with no long-term commitments or hidden fees.

Q: Is it possible to customize my FLEX™ AUTO-REFILL preferences?

Absolutely! We understand that tastes and needs can change, which is why we've made it easy to customize your subscription preferences. Through your online account, you can adjust your order frequency, change your FLEX™ Beverages Pod selections, and manage delivery settings to perfectly suit your lifestyle.

Q: Can you explain FLEX's satisfaction guarantee?

We're confident in the quality and performance of the FLEX™ system, which is why we offer a 90-day satisfaction guarantee. If you're not completely satisfied with your FLEX™ purchase, you can return it within 90 days for a full refund, no questions asked. We want you to love your FLEX™ experience, and we're committed to making it right.